The world is digitising. It’s happening locally, as well as across the globe.
The offset of banking to online is a part of this.
It also comes as the closure of bank branches hit different parts of the country. This hastens a transition to online banking, as it’s more convenient.
In some cases, it’s also the only way.
The transition is painless, but it can’t replace speaking to someone in person. It’s also important to know our deposits are in the right hands.
Another financial crisis may hit, but who knows how we’ll all feel about it. It isn’t as if we know who to rely on.
In my local area, there are still plenty of branches to choose from. This reminds me that talking to someone is important.
However, not all areas are this lucky.
A post office leaves a village and it spells disaster for the less mobile. Another locality may lose a branch, but it was the only one there.
The dilemma is not if digitisation is a good thing, it’s who’s advice is good enough if there’s no relationship.
